We are seeking a friendly and easy going Medical Receptionist to join our team at Sunraysia Podiatry Services in Mildura, Victoria. This position offers flexibility between part-time and full-time hours depending on your availability and our operational needs. As the first point of contact for our patients, you will play a crucial role in ensuring a smooth, welcoming experience whilst managing the administrative operations of our practice.

Key responsibilities

- Greeting and welcoming patients in a friendly, professional and courteous manner

- Managing appointment scheduling, confirming bookings and rescheduling where necessary

- Processing patient registrations and maintaining accurate, up-to-date patient records

- Handling patient inquiries via telephone, email and in person with professionalism and efficiency

- Processing payments, managing invoices and maintaining financial records in accordance with practice procedures

- Performing general administrative duties including filing, data entry and correspondence

- Ensuring compliance with patient confidentiality and privacy regulations

- Supporting clinical staff with administrative tasks to facilitate smooth operations

- Maintaining reception area cleanliness and organisation

- Managing appointment reminders and follow-up communications

- Basic instrument processing and sterilization duties

What we're looking for

- Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse patients and staff members

- Strong organisational and time management abilities to manage multiple tasks and priorities effectively

- Proficiency in using computer systems and practice management software; willingness to learn recent systems





- Professional telephone etiquette and a friendly, patient-centred approach

- Attention to detail and accuracy in record-keeping and data entry

- Understanding of patient confidentiality, privacy legislation and medical administration protocols

- Ability to work independently and as part of a collaborative team

- Reliability, punctuality and a positive, professional attitude

- Proven experience working as a medical receptionist, receptionist or in a similar administrative healthcare role is desirable but not essential

- Desirable: Experience in a podiatry or allied health practice

- Desirable: Completion of a reception or medical administration qualification or relevant training

What we offer

At Sunraysia Podiatry Services, we are committed to supporting our employees and creating a positive workplace culture. We offer a competitive remuneration package and flexibility to accommodate part-time or full-time arrangements based on your preferences and circumstances. We are also happy to consider students undertaking gap years .

We provide ongoing professional development opportunities to enhance your skills and career progression within the healthcare sector. Our team works in a supportive setting where your contributions are valued and recognised. We encourage a healthy work-life balance and provide a respectful workplace with opportunities for growth and development.

Apply now- Applications close Monday 12th October .

If you are a organised, friendly and down to earth person looking for a rewarding role in a supportive, easy going team we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and reason for wanting to work at Sunraysia Podiatry Services. We look forward to meeting you.

📌 Medical Receptionist Part/ Full time (Mildura)
🏢 Sunraysia Podiatry Services
📍 Mildura