Dental Members International is dedicated to supporting patients travelling abroad for dental treatment, to our partner clinics in South Korea. We're looking for an experienced Patient Coordinator to join us.

This is a varied, patient centred role for someone who's confident discussing treatment plans, finance, and treatment options, and who thrives on organising the details that make a patient's journey smooth from first enquiry to treatment day.

About the Role

You'll be the key point of contact for patients considering dental treatment overseas, coordinating everything from initial enquiry through to travel and financing arrangements. Day to day, you'll be:
Discussing proposed dental treatment plans, costs, and options with patients confidently and clearly
Preparing and coordinating international travel quotations, including trips to our partner clinics in South Korea
Managing financial applications and payment arrangements for patients
Making outbound calls to prospective and existing patients
Working closely with a dedicated team supporting patients in Australia and South Korea
Managing data base and record keeping
Liaising between patients, clinical teams, and travel/finance partners





What We're Looking For
Experience in dental treatment co-ordination (essential)
Confidence and clarity when talking to patients about treatment and financing options
Proficient with computers and comfortable learning current software; experience with Praktika highly regarded
Quick learner with strong problem-solving skills
Strong organisational skills and attention to detail
Comfortable with outbound calling and proactive patient follow-up
A team player who's excited about their role and looks for ways to contribute positively
Previous experience in patient coordination, dental reception role is highly regarded

What's on Offer
Full time, office-based role
9-day fortnight (enjoy every second Friday off)
The chance to be part of a innovative and outcomes focussed team
Supportive, collaborative work environment

If you're passionate about patient care and want to help people access life-changing dental treatment with confidence and ease, we'd love to hear from you.

Apply now to join the Dental Members International team.

📌 International Patient Coordinator Brisbane
🏢 Dental Members Australia
📍 Brisbane