Love talking to people and getting things done?

We're looking for a confident, outgoing and organised person to join our small team and work directly alongside our Senior Mortgage Broker.

You'll be the friendly voice of our business, speaking with new customers, building relationships and keeping loan applications moving from start to finish.

Key responsibilities
Calling current leads and conducting onboarding interviews
Managing customer relationships and delivering excellent service
Following up customers and collecting documents
Keeping loan applications progressing and customers informed
Managing calls, emails and outstanding tasks
Supporting our broker with day-to-day activities

About you
Previous phone-based customer service experience




Confident making outbound calls and building rapport
Friendly, enthusiastic and qualified
Organised, reliable and able to multitask
Someone who takes initiative and gets things done

Benefits
$60,000–$70,000 + superannuation
Monday to Friday, no weekends
Full training and hands-on mentoring
A friendly, small-team environment
Opportunity to build a career in finance
Free onsite parking

Think you'd be a outstanding fit?

Send us your resume and a short introduction telling us about yourself and your experience on the phones.

Bring your personality and initiative. We'll teach you the rest!

📌 Customer Care & Broker Support Braybrook
🏢 National Home Loans Group
📍 Braybrook