About the role

We are seeking a motivated and detail-oriented Sales Assistant to support our sales and operations team, with a solid focus on selling attachments for our HFP Attachments range. This is not an entry-level position. We are looking for someone with prior sales experience who can confidently manage customer enquiries, support the sales process, and contribute to driving product sales. You will be the first point of contact for many customer enquiries and play a key role in supporting the sales process from initial enquiry through to order completion.

Key responsibilities
Respond to customer enquiries via phone, email, and social media in a professional and timely manner
Provide accurate information on HFP Attachments products, including specifications, pricing, and availability
Prepare and assist with sales quotes, ensuring accuracy and timely follow-up
Actively follow up on quotes and enquiries to support attachment sales
Process customer orders and maintain up-to-date records in the CRM system
Track quotes, customer interactions, and sales activity
Perform general administrative tasks including data entry, filing, and document preparation
Support communication between sales, operations,



and other internal teams
Provide ad hoc support to ensure smooth workflow across the business

About you
Previous experience in a sales or sales support role (essential)
Previous sales experience in the earthmoving or attachment industry (advantageous)
Solid communication skills with a professional and friendly manner
Excellent organisational skills and attention to detail
Ability to manage multiple tasks and prioritise effectively
Proactive, reliable, and adaptable in a fast-paced environment
Comfortable using Microsoft Office and willing to learn new systems (CRM experience is a plus)
A team player who enjoys supporting others and contributing to shared goals
Interest in sales, with a willingness to learn about attachment products and solutions
Passion for delivering excellent customer service

Benefits
Supportive team workplace
Opportunity to develop your skills in sales and business operations
Hands-on experience working with our HFP Attachments product range
Varied role with exposure to multiple areas of the business

📌 Sales Assistant Kilsyth (Australia)
🏢 ST Engineering Solutions
📍 Australia