About the role

Sporty's Warehouse is looking for an assistant department Manager for our upstairs footwear and clothing department. Working closely with the Department Manager, you'll take an active role in customer service, staff development, stock management and daily operations. You'll spend a significant part of your day on the sales floor, leading by example and helping our small team deliver knowledgeable, friendly service.

Key responsibilities
Helping customers choose footwear and clothing suited to their needs, fit and budget.
Coordinating daily floor coverage, allocating tasks and making sure customers remain the priority.
Training and coaching staff in customer service, selling skills, product knowledge and store procedures.
Supporting sales targets through effective service, relevant product recommendations and consistent follow-up.
Receiving deliveries, checking stock against invoices and ensuring stock is processed accurately.
Maintaining stockroom organisation, replenishment, pricing and presentation standards.
Assisting with stock enquiries, replenishment needs and supplier follow-up as required.




Supporting website product updates and keeping product information accurate.
Handling customer enquiries, exchanges and warranty requests within store procedures.
Taking responsibility for the department when the Department Manager is away and providing transparent handovers.

About you
Previous retail experience with responsibility for supervising, training or supporting other staff.
Confidence selling footwear, sportswear or similar products, with a willingness to develop your technical product knowledge.
A practical, patient approach to training staff with different levels of experience.
Solid organisation and attention to detail, particularly when handling stock and administration.
The ability to balance serving customers with keeping daily tasks on track.
Explicit communication and the judgement to resolve routine issues independently and escalate when needed.
Confidence using POS systems, email and basic spreadsheets.
Experience with Retail Express, online product administration or footwear fitting would be an advantage.

📌 Assistant Manager, Shoe Department Bundall
🏢 Sportys
📍 Bundall