We are looking for a qualified, energetic, and customer-focused Concierge/Team Leader to join our restaurant team. This role is ideal for someone passionate about hospitality, guest experience, and team leadership.

You will be responsible for ensuring smooth day-to-day operations, delivering exceptional customer service, managing reservations and guest relations, and supporting the restaurant manager in leading the team.

Key Responsibilities
Welcome and assist guests with a warm and professional attitude
Manage bookings, reservations, and customer inquiries
Support daily restaurant operations and floor management
Assist with staff supervision, training, and rostering
Ensure high standards of customer service and presentation
Handle guest feedback and resolve issues professionally
Assist with opening and closing procedures
Maintain cleanliness, organisation, and operational standards

What We’re Looking For
Previous experience in hospitality, concierge, or restaurant management
Robust communication and leadership skills




Excellent customer service and problem-solving abilities
Ability to work in a fast-paced workplace
Professional presentation and positive attitude
Adaptable availability, including evenings and weekends
Experience with booking systems and POS systems is preferred

What We Offer
Competitive salary/ Pay rates
Supportive and professional work environment
Growth opportunities opportunities
Staff meals and employee benefits
Chance to work in a vibrant hospitality venue

We’re looking for someone who brings professionalism, energy, and a genuine passion for hospitality to our team.

Pay: $60,000.00 – $80,000.00 per year

Benefits:
Employee discount
Employee mentoring program
Free drinks
Free food
Career development assistance

Experience:
Hospitality: 3 years (Required)
Concierge: 1 year (Preferred)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Foh Team Leader Westmeadows
🏢 Old School Pizza Westmeadows
📍 Westmeadows