About the role

This is a diverse role covering office administration, customer service, retail, systems and business improvement. You'll be an important part of keeping the office running smoothly, assisting in the retail shop while also helping us use AI, technology and automation to improve the way we work.

Key responsibilities
Supporting the retail staff in our shop on busy occasions
Answering phones and handling customer enquiries
Supporting B2B customers with our online portal
Working with our inventory and business systems
Maintaining/updating the website
Banking and general administration
Booking school and community groups
Organising weekend markets and events
Sourcing and ordering stock
Customer administration

About you
Highly organised with excellent attention to detail
Confident dealing with customers
Able to work independently and take ownership
Very comfortable using technology and AI tools such as Claude,



ChatGPT or similar
Tech-savvy and quick to learn recent systems
Experience with Xero, Cin7, Shopify and B2B portals would be an advantage
Practical problem solver
Interested in AI, automation and new technology

About us

Pure Peninsula Honey is a growing family owned Australian honey business looking for a proactive, tech savvy all-rounder to join our team.

If this excites you, submit your resume and a cover letter answering the following questions.
Tell us about a time you identified a better or more effective way of doing something at work. What did you change and what was the result?
How are you currently using AI tools such as ChatGPT or Claude in your work or everyday life?
What do you believe makes great customer service?

📌 Office, Systems & Ai Automation – All Rounder Moorooduc
🏢 Pure Peninsula Honey
📍 Moorooduc