About us

Kwikkopy Moonee Ponds is a busy and growing print centre. As our customer base continues to expand, we're looking for an experienced print qualified to join our close-knit team.

About the role

You'll be the link between our customers, our production and design team, and our suppliers. Reporting directly to the owner, you'll use your print industry knowledge to advise customers on the best stock, finishes and print methods for their project, come up with practical solutions within their budget and timeframe, and make sure every job is delivered on time.

Key responsibilities
Advising customers on paper stocks, finishes, sizes and print methods to get the best result for their project and budget
Suggesting creative and cost-effective solutions, including alternatives when a job isn't practical as requested
Identifying opportunities to add value, such as upgrades or complementary products
Handling sales and new enquiries by phone, email and in-store
Preparing estimates and following up on quotes to convert them into orders
Following up customer approvals and chasing missing information
Managing work in progress (WIP) and keeping our job board and system up to date




Checking current production and upcoming deadlines, and identifying urgent jobs
Coordinating with our production and design team and with suppliers
Ordering stock and monitoring stock levels

About you
5–10 years' experience in the print industry (essential)
Solid knowledge of digital and offset printing, wide format, paper stocks and finishing options
Proven ability to quote and estimate print jobs accurately
Confident advising customers and recommending practical, creative solutions
Highly organised, with the ability to juggle multiple jobs and deadlines
Friendly, professional communicator on the phone and in person
Comfortable following up and keeping people accountable, with a polite but persistent approach
Good computer skills; experience with PrintSmith Vision or other job management systems is an advantage
A team player who's happy to roll up their sleeves and help wherever needed
Thrives in a fast-paced workplace and stays calm under pressure
Able to perform the physical aspects of the role, including standing for long periods and lifting boxes of paper and stock

📌 Print Sales & Operations Coordinator Moonee Ponds (Australia)
🏢 Kwikkopy Moonee Ponds
📍 Australia