About the role

WorkCover CTP Doctors is a dedicated multidisciplinary medical centre specialising in the management of Workers' Compensation and Compulsory Third Party (CTP) patients. We are seeking a friendly, skilled and organised Medical Receptionist to join our growing team in Burwood. Our reception team plays an key role in supporting our doctors, allied health professionals and patients, while coordinating with insurers and other stakeholders involved in Workers' Compensation and CTP claims.

Key responsibilities
Greet and assist Workers' Compensation and CTP patients with professionalism and care
Schedule appointments and maintain accurate patient records
Manage phone calls, emails and patient enquiries
Process Workers' Compensation and CTP claims and liaise with insurance providers
Follow up outstanding invoices, payments and claims to ensure timely processing
Complete administrative paperwork and maintain accurate records
Learn and effectively use new technologies and practice systems
Maintain patient confidentiality and support smooth day-to-day front-desk operations

About you
Able to work 3–5 days per week on a part-time or casual basis




Australian citizenship or permanent residency
Completion of Year 12 or equivalent
Strong communication and organisational skills
Ability to learn and adapt to current technologies and processes
A proactive and organised approach to managing administrative tasks and outstanding accounts
A compassionate, professional and patient-centred approach
Mandarin and/or Cantonese language skills are highly regarded

About us WorkCover CTP Doctors is a dedicated multidisciplinary medical centre specialising in the management of Workers' Compensation and Compulsory Third Party (CTP) patients. Join a growing specialised medical practice in the heart of Burwood with a supportive and professional team environment.

Benefits
Supportive and professional team setting
Work alongside experienced doctors and allied health professionals
Gain specialised experience in Workers' Compensation and CTP healthcare
Training and support provided for suitable applicants
Opportunities to develop your skills and responsibilities as the practice continues to grow

📌 Receptionist Burwood
🏢 WorkCover CTP Doctors
📍 Burwood