About the role The Discovery Health Centre is a newly established General Practice with Specialist Consulting Suites located in Mount Pleasant, conveniently close to Mater Hospital. We are seeking a motivated and enthusiastic Medical Receptionist to join our growing team on a casual basis. Current clinic operating hours are Monday to Friday – 8:00 am to 5:00 pm. Suitable candidates will receive training to assist in the operation of specialist consulting clinics as well if required.

Experience in Best practice/ Medical director software

Key responsibilities
Opening and closing the practice
Managing patient appointments, bookings, check-ins, and billing
Processing Medicare, DVA, and private billings
Medical records management
Tracking and processing test results, referrals, and correspondence
Communicating professionally with patients, specialists, healthcare providers, and the practice team via phone, email, and face-to-face interactions
Maintaining a clean, organised, and welcoming practice workplace
Supporting workplace health and safety requirements




Working collaboratively within the healthcare team

About you
Excellent communication and interpersonal skills
General computer literacy and the ability to learn medical management software
Strong attention to detail and organisational skills
Ability to work independently and make appropriate decisions when required
Understanding of the importance of privacy and confidentiality in healthcare
Reliable, qualified, and committed to high-quality patient care
Positive attitude, willingness to learn, and solid work ethic
Enjoys working as part of a team
Previous experience with Best practice / Medical objects as a Medical Receptionist will be highly regarded.
School leavers will be considered and need to go through a training process.

About us The Discovery Health Centre is a newly established General Practice with Specialist Consulting Suites located in Mount Pleasant, conveniently close to Mater Hospital.

📌 Medical Receptionist Mackay
🏢 The Discovery Health Centre
📍 Mackay