About the role An excellent prospect exists at Paynesville Medical Centre for a motivated, energetic individual to work in the admin area of our busy clinic. You will provide a professional and welcoming first point of contact for our patients, families, and doctors. Bring your amazing reception skills to help manage a busy reception environment.

Key responsibilities
Greeting patients with professionalism and warmth, ensuring a positive first impression of the medical centre
Managing the reception desk, answering telephone enquiries and directing calls appropriately
Scheduling and confirming patient appointments using practice management systems
Processing patient registrations and maintaining accurate medical records and documentation
Collecting patient fees and processing payments using secure payment systems
Preparing patient files and clinical notes for healthcare practitioners
Assisting with general administrative tasks including scanning, data entry and correspondence
Maintaining confidentiality and adhering to privacy legislation and medical centre policies
Providing support to clinical and administrative staff as required

About you




Previous experience working in a medical reception or healthcare administration setting preferred but not essential
Excellent communication and interpersonal skills with the ability to interact professionally with patients and staff
Solid organisational and time-management abilities to prioritise multiple tasks
Proficiency with computer systems and practice management software
Attention to detail and accuracy in administrative tasks and record-keeping
Understanding of medical terminology and patient confidentiality requirements
A calm, patient demeanor when managing busy reception areas and difficult situations
Flexibility and willingness to support the wider team
Current knowledge of Australian healthcare practices and relevant legislation is advantageous

What we Offer
The flexibility of part time work to support work-life balance
A collaborative team environment where your contribution is recognised and valued
Ongoing professional development and training opportunities
A stable position within an established healthcare provider
A workplace culture that prioritises employee wellbeing
Above award wages
Weekdays only - no weekend work

📌 Medical Receptionist Paynesville
🏢 Paynesville Medical Centre
📍 Paynesville