Jupiter Health and Medical Services Pty Ltd is seeking a Casual Medical Receptionist to join our team in Northam, WA. This is a Casual Position that plays a vital role in the day-to-day operations of our busy general practice. The successful candidate will be the first point of contact for patients and visitors, providing high-quality customer service while supporting the practice team through a variety of administrative and operational duties.

Key Responsibilities:
Greet patients and visitors in a warm and qualified manner
Answer phones, manage bookings, and confirm appointments
Arrive patients at the front desk and manage appointment scheduling, ensuring the correct examinations are booked based on request forms
Assist with new patient registrations and data entry
Handle accounts, banking, Medicare batching, and other billing activities
Process payments and Medicare claims
Provide a high standard of patient care and customer service by anticipating, recognising, and meeting patient needs
Always protect patient privacy and dignity, and aim to ensure patient comfort




Maintain cleanliness and order at the front desk
Perform general office duties such as scanning, filing, and emailing
Support clinical staff with basic administrative tasks
Contribute to quality patient care through effective delivery of admin services
Cooperate and assist other team members during busy periods

What we’re looking for:
Previous customer service or admin experience (medical reception experience a bonus but not essential)
Confident using a computer and learning new systems
Friendly, reliable, and able to work in a fast-paced setting
Robust communication and interpersonal skills
Willingness to learn and contribute to a team
Availability for weekday and weekend shifts

What we offer:
A supportive and welcoming work environment
On-the-job training with opportunities to grow
Flexible casual hours
Be part of a well-established healthcare group

📌 Medical Receptionist Northam
🏢 Jupiter Health & Medical Services
📍 Northam