About the role

We are seeking a full time IT skilled with solid communication skills, a willingness to learn and a desire to join a progressive team. Working in our Mermaid Beach office, you will be an integral part of the team.

Key responsibilities
Configuring Sitesec systems, AI parameters and custom functions for systems installed on construction sites
Technical system configuration, preparing technology systems for dispatch to site
Providing phone, email and remote support to existing customers
Answering help desk tickets
Data management

About you
Minimum one year of experience in a customer service-related position
Experience working with network devices is preferable
Strong documentation, communication and customer management skills
Problem-solving ability
Driven and eager to understand all technical elements of the business

About us

Sitesec is Australia's leading construction security technology provider.

📌 It Support Officer Mermaid Waters
🏢 SITESEC
📍 Mermaid Waters