We’re looking for warm, confident and switched-on Front of House team members to join SOAK across our South Yarra and Elwood salons.

This isn’t a traditional salon reception role.

SOAK combines premium beauty services with hospitality and a fully licensed bar, so our Front of House team sits right at the centre of the entire experience.

THE ROLE

You’ll be responsible for
Welcoming and checking in clients
Managing bookings, appointments and client enquiries
Serving cocktails, wine, champagne and non-alcoholic drinks
Processing payments and retail purchases
Helping clients understand our services and products
Supporting Nail Technicians and Beauty Therapists throughout the day
Maintaining presentation of the salon and bar
Helping solve client issues quickly and professionally
Creating the warm, fun and elevated experience SOAK is known for

ABOUT YOU We’d love to meet someone who is:
Naturally warm,



confident and outstanding with people
Organised and comfortable multitasking
Proactive, you notice what needs doing without waiting to be asked
Polished and qualified without being overly formal
Comfortable working in a busy workplace
Confident learning booking, POS and digital systems
Reliable and a strong team player
Genuinely interested in beauty, hospitality or both

Previous experience in hospitality, beauty, premium retail, reception or customer service would be ideal. Beauty industry experience is not essential, personality, initiative and customer service matter more to us.

Pay: $34.76 – $46.53 per hour

Benefits
Employee discount

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Front Of House / Guest Experience – Soak Melbourne
🏢 SOAK.bar
📍 Melbourne