About the role

Support the Tavern Manager and confidently deputise in their absence ensuring effective decisions are made in the best interest of all stakeholders. Supervise and motivate the front-line team to ensure compliance with Wallis and industry standards. Actively enforce Liquor Licensing and Gaming regulations. Drive service excellence. Lead by example.

Key responsibilities
Be a visible, positive, and receptive go-to person on your Duty Shift
Proactively manage and monitor all staff and operational aspects of the running of the shift
Develop, implement, and monitor Gaming promotions
Pay out winnings and refill hoppers as required
Transparent money from machines and clear jammed coins from hoppers
Maintain the IGA Barring/photo register and ensure all Gaming staff are informed of any new orders received
Actively enforce Liquor Licensing and Gaming Care regulations and report any breaches to the Venue Manager




Act as Chief Emergency Warden on your rostered duty shift and respond accordingly to any emergency
Role-model expected workplace behaviours and actively enforce all Company policies, procedures and WHS standards
Ensure that all Gaming staff are aware of and comply with their legal obligations as outlined in the Gaming Machines Act 1992

About you
Current RSA, RSG, RP and First Aid
Current Drivers Licence
Responsible Person Licence
Fit, energetic and self-motivated
Professional and productive approach to work
Effective communication skills and competent IT skills
Proven understanding of Customer Service principals and expectations
High degree of personal and qualified integrity
Well-developed coaching and training skills
Knowledge of public venue operations and basic administration and accounting

📌 Duty Manager Mount Barker (Australia)
🏢 Wallis Entertainment
📍 Australia