We’re Hiring: Customer Service & Operations Coordinator

Leading Edge Innovations is growing, and we’re looking for an experienced Customer Service & Operations Coordinator to join our team.

This is a diverse, hands-on role where you’ll be the key link between customers, technicians, suppliers and our internal team, helping deliver fleet technology solutions and ensuring our customers receive an exceptional experience.

What you’ll be doing:
Onboarding new customers and supporting implementation
Scheduling and tracking vehicle installations across multiple sites
Coordinating technicians, suppliers and internal teams
Keeping customers informed throughout projects
Responding to service requests and support activities
Maintaining customer, project and business information
Completing monthly billing and reconciling customer subscriptions with supplier charges
Identifying opportunities to improve customer outcomes and internal processes

You won’t be responsible for resolving technical issues — your focus is on coordination, communication, customer service and keeping things moving.

What we’re looking for:




Solid customer service and communication skills
Excellent organisation and attention to detail
Ability to manage multiple priorities and deadlines
Confidence using business systems and learning new technology
A proactive, solutions-focused approach
Positive attitude and willingness to work as part of a team
Why join Leading Edge Innovations?

We’re a growing Australian technology business helping organisations improve fleet safety, efficiency and visibility through industry-leading telematics and fleet technology.

You’ll have the opportunity to:
Work in a diverse role with significant customer interaction
Build skills across customer success, project coordination and technology
Work within a supportive team environment
Access flexible working arrangements
Make a genuine contribution to business growth and continuous improvement

If you’re organised, customer-focused and enjoy being the person who keeps everything moving, we’d love to hear from you.

📌 Customer Service And Operations Co Ordinator Maryville
🏢 Leading Edge Innovations
📍 Maryville