Full-Time | 38 hours per week | Rotating roster including weekends

We are looking for an experienced, customer-focused Team Leader to join our team at our North Adelaide bakery.

You will spend plenty of time on the floor serving customers, making coffee and ensuring our products are beautifully presented, while also helping lead the team and keep the store running smoothly.

About the Role

Working closely with the Team Manager, you will help oversee the day-to-day operation of the bakery, including:
Providing outstanding, friendly and efficient customer service
Leading by example and supporting the front-of-house team during busy periods
Making coffee and serving customers
Food preparation, including sandwiches, platters and other bakery items
Packing and displaying products to a high standard
Assisting with staff rosters and coordinating daily team requirements
Stock ordering
Assisting with banking and daily cash-handling procedures
Supporting opening and closing procedures
Helping train and develop new team members
Supporting the Team Manager with the smooth running of the store

What We're Looking For

We are looking for someone who is confident, organised and genuinely passionate about customer service.

You will ideally have




Previous experience in a customer-facing retail or hospitality role
Solid customer service skills and a friendly, positive approach
Coffee-making experience
Experience working in a fast-paced environment
The confidence to lead and support a small team
Good organisation and communication skills

Desirable
Previous experience in a retail bakery, café or hospitality setting
Experience preparing sandwiches, platters or other food in a commercial setting
Previous experience with staff rostering

The Hours

This is a full-time position of 38 hours per week.

Our bakery is open

Monday–Friday: 7:30am–5:00pm

Saturday: 8:30am–3:30pm

Sunday: 9:00am–3:00pm The position operates on a rotating roster, and you must be available to work a combination of weekdays and weekends as required.

Why Join Us?

This is a outstanding opportunity for someone who wants to take the next step in their hospitality or retail career and develop their leadership skills while remaining actively involved with customers and the team. If you are someone who takes pride in delivering exceptional customer service, enjoys helping a team perform at its best and likes taking responsibility for getting things done, we'd love to hear from you.

📌 Customer Service Team Leader North Adelaide
🏢 Perryman's Bakery
📍 North Adelaide