Bramble Bay Co. is a proudly Australian manufacturer and wholesaler of home fragrance and gemstone jewellery products, supplying customers across Australia and internationally.

We're seeking a capable and customer-focused skilled to join our team in a hands-on role that combines customer service, e-commerce, sales administration and marketing support. If you enjoy working across multiple systems, solving problems, supporting customers and being part of a growing business, we'd love to hear from you.

ABOUT THE ROLE
Deliver exceptional customer service and account support
Process customer orders and manage sales administration activities
Coordinate inventory, stock movements and product information
Maintain customer and product data across business systems
Manage and support all in-house e-commerce platforms
Assist with website updates, digital marketing and social media activities
Support operational improvements and day-to-day business activities.

ABOUT YOU





You are a customer-focused professional who enjoys building positive relationships and delivering outstanding service. You bring proven experience working with Shopify and other e-commerce and CRM platforms, along with solid organisational skills, attention to detail and the ability to manage competing priorities. Adaptable and proactive, you enjoy learning current systems, solving problems and contributing positively as part of a collaborative team.

WHY JOIN BRAMBLE BAY CO.?

At Bramble Bay Co., you'll be part of a supportive, values-driven team where initiative, integrity, accountability and respect are at the heart of everything we do. We value people who contribute positively, embrace continuous improvement and take pride in delivering exceptional customer service. In return, you'll enjoy a wide-ranging role with genuine responsibility, the opportunity to make a real impact and the chance to grow with a successful and evolving Australian business.
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