Student Support & Administration Officer |

Full time, Tuesday to Saturday, split across our Blacktown and Liverpool campuses. You’ll be the first point of contact for students — the person who makes their experience smooth from enquiry through to graduation.

What you’ll do
Greet and assist students at reception, in person, by phone and email
Handle enrolments, student records and database entry [e.g. aXcelerate/VETtrak]
Support students with course questions, timetables, USI and payment queries
Assist trainers with classroom setup, resources and attendance
General admin: filing, ordering supplies, keeping the campus organised
Escalate student welfare or academic concerns to the right staff member

About you
Previous admin,



reception or customer service experience (education sector a plus)
Warm, patient manner — you enjoy helping people
Solid written and verbal English; confident with Microsoft Office
Organised and able to juggle a busy front desk
Available Tuesday to Saturday and willing to work across both campuses
[Second language such as Arabic, Hindi or Punjabi highly regarded]
Working with Children Check (or willing to obtain)

What we offer
Sunday and Monday off — beat the weekday commute
Supportive team and genuine training on our systems
Career development / study prospects
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📌 Student Support & Administration Officer Sydney
🏢 First Aid Coach Sydney
📍 Sydney