Group Complaints & Cx Lead – Hybrid Sydney (Australia)

Group Complaints & Cx Lead – Hybrid Sydney (Australia)

03 Oct
|
Independent Living Specialists Pty
|
Australia

03 Oct

Independent Living Specialists Pty

Australia

Independent Living Specialists is seeking a Group Customer Experience Manager to own day-to-day customer complaints and feedback across the organisation. You will ensure accurate recording, appropriate routing to teams, and timely, fair resolution while upholding our complaint policy and procedures.

Ideal candidates will have 3–5 years in complaints management, experience handling escalated matters, and robust communication.
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📌 Group Complaints & Cx Lead – Hybrid Sydney (Australia)
🏢 Independent Living Specialists Pty
📍 Australia

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