Loan Administration & Operations support

This is a fast-paced and varied position where no two days are the same. You'll gain exposure to a broad range of lending scenarios and work closely with brokers, lenders, solicitors and other industry stakeholders. The role is based in a small, growing office ideally located in Paddington, close to all conveniences.

Key responsibilities
Managing enquiries received by email and through lending platforms
Proactively contacting brokers, lenders, solicitors and other stakeholders to obtain outstanding information and documentation
Liaising with various stakeholders to resolve issues and outstanding conditions
Following up outstanding requirements to ensure settlements progress efficiently
Keeping stakeholders informed throughout the process and assisting with general enquiries
Updating and maintaining accurate client and application records across our CRM and lender portals




Assisting with marketing emails and other marketing activities

About you
Experience in an administration setting, preferably within loan processing, lending support or financial services
Strong administration and organisational skills
Excellent communication and relationship-building skills
The ability to manage competing priorities in a quick-paced environment
A proactive mindset and willingness to learn and develop
Strong attention to detail and a commitment to accuracy
The opportunity to join a small, friendly and growing business with genuine long-term career opportunities
The chance to work closely with experienced industry professionals
A supportive and cooperative team culture
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📌 Loan Administration & Operations Support Sydney (Australia)
🏢 Pacific 8
📍 Australia