Job Description

Medical Receptionist – Part time (Permanent) 24 hours per week: Wednesday, Thursday, Friday

/n Health e Medical Centre – Geelong West

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We’re growing! Health e Medical Centre Geelong West is looking for a dedicated, experienced Medical Receptionist to join our rapid-paced and supportive team.

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As the face of our clinic, you’ll help ensure our patients receive professional, friendly service from the moment they walk in the door.

Your Role: /n

Greet and assist patients with care and professionalism

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Manage phone and email enquiries

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Book and manage appointments efficiently

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Process Medicare/DVA claims and payments

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Use Best Practice software to update patient records

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Ability to work various shifts between hours 6.45am - 7.30pm

We’re Looking For: /n

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Experience in medical reception or admin

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Confident use of Best Practice (or similar systems)

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Excellent communication and multitasking skills

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Friendly, team-oriented attitude

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What we offer: /n

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Supportive and fast-paced team environment

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Free in office parking

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Be part of a well-regarded clinic in Geelong West

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Your application will include the following questions:

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Which of the following Microsoft Office products are you experienced with?

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Which of the following medical practice management software do you have experience with?

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Do you have customer service experience?

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Which of the following statements best describes your right to work in Australia?

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How many years' experience do you have as a medical receptionist?

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Do you have experience in administration?

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Have you worked in a role which requires a sound understanding of business intelligence (BI) best practices?

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Do you have a current Australian driver's licence?

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