Job Description

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Summary:

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We are seeking a motivated Spare Parts Interpreter to join our energetic team in Paget (Mackay), Queensland. This permanent, full-time role is essential for ensuring the efficient supply of automotive spare parts to our customers. The ideal candidate will play a crucial role in supporting our operations and enhancing customer satisfaction through effective communication and product knowledge.

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Key responsibilities

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Assisting retail customers with parts enquiries and providing outstanding customer service.

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Identifying and sourcing parts for a wide range of heavy vehicles and equipment.

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Managing the flow of parts to our internal workshop.

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Keeping Workshop Controllers and Service Advisors updated on parts availability and ETAs.

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Liaising with external suppliers to source parts required for repairs.

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Following up outstanding parts and keeping customers and internal teams informed.

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Processing orders, receipting and general parts administration.

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Maintaining accurate records and ensuring attention to detail across all parts transactions.

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About you

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Confident,



driven and proactive, with a genuine can-do attitude.

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Interested in the mechanical and heavy-vehicle industry.

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Highly organised with excellent time-management skills.

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Customer-focused and committed to delivering great service.

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A robust communicator who enjoys working with customers, suppliers and colleagues.

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Detail-oriented with strong problem-solving skills.

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Confident using computers and working with systems and parts catalogues.

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Keen to learn, develop and build their industry knowledge.

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Able to work effectively in a fast-paced setting.

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Forklift handling license preferred.

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In possession of a current driver’s licence.

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About us

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RGM Maintenance is a busy Daimler Trucks Dealership in Mackay, representing Mercedes-Benz Trucks, Freightliner and Fuso. Our work goes well beyond these brands. We support a diverse range of customers and equipment, including Defence vehicles, fuel tankers, heavy machinery and specialised vehicles.

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📌 Spare Parts Interpreter Mackay
🏢 R.G.M. Maintenance Pty
📍 Mackay