Job Description

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Best Western Plus Buckingham International is a 4-star hotel located in Melbourne south east. We are currently seeking an experienced and well-presented individual to join our Front Office team as a F/T or P/T receptionist.

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Applicants must be professional, well presented, have excellent work ethic, written and verbal communication skills and committed to their work.

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The role will require attention to detail, excellent computer skills, prepared to multi task, high level of customer service skills, a positive attitude and the ability to show initiative.

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A background in the hospitality/tourism industry is preferred and knowledge of Property Management System would be an advantage but not essential.

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Minimum of 6 months hospitality experience is required for this position.

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We are expecting a customer service oriented all-rounder to join our team.

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/nResponsibilities: /n

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- Able to use our room reservation system to answer customers' inquiries and make reservations

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- High level meet and greet clients

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- Cooperate with F&B;, and housekeeping for any hotel operation or guest-related matter.

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- Client relationship management

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/nRequirements: /n

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- Polite and tactful personality

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- Patient, keen on dealing with people

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- Having excellent interpersonal skills

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- A great team player

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- Able to work multiple tasks under pressure, have high organizational skills

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- Strong time management, interpersonal, communication and presentation skills and a friendly, mature approach to your work

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- Relevant working experience in Food and Beverage or Hotel services

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- Able to work various shifts

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/nWhat we provide: /n

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- Skilled work environment

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- Working in an open minded team

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- Opportunity for career growth and development

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📌 Front Office Receptionist (Melbourne)
🏢 Jiu-Jiu
📍 Melbourne