Medical Receptionist in Specialist Practice

Plastic Surgery Victoria is seeking a dedicated Receptionistto join our team in Langwarrin on acasual basis. This is a crucial frontline position that sets the tone for patient interactions and ensures the smooth operation of our medical facilities. As a Medical-Health Receptionist, you will be the first point of contact for patients and visitors, playing an essential role in creating a welcoming and professional setting whilst managing administrative tasks that support the clinical operations of our specialist services.

About the role

The days and hours of this role are 9.30am-1pm Mon, Wed and Fri.

Hours may be negotiable for the right candidate.

Willingness to cover annual and personal leave for other staff.

This role would really suit someone looking for work within school hours.

Key responsibilities

Greeting patients and visitors in a warm and professional manner

Managing patient appointments using an electronic scheduling system, including booking, confirming and rescheduling appointments





Processing patient registration and admission documentation accurately and efficiently

Answering telephone enquiries

Processing payments and managing administrative billing functions as required

Managing patient records and maintaining accurate filing systems

Providing information to patients about services, procedures and appointments

Maintaining a clean and organised reception area

What we’re looking for

Previous experience working as a receptionist, preferably in a medical or healthcare setting highly desired

Strong communication and interpersonal skills

Proficiency in using computer systems and experience with medical software (Our practice uses Genie).

Excellent organisational and time management abilities

Demonstrated commitment to patient confidentiality and understanding of healthcare privacy requirements

Ability to multitask and work efficiently in a busy environment

Strong attention to detail and accuracy with administrative tasks

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📌 Medical Receptionist in Specialist Practice (Melbourne)
🏢 Plastic Surgery Victoria
📍 Melbourne