03 Oct
|
JustFund
|
Sydney
Family Lawyer (Client Engagement Manager)
Recent winner of Fintech Australia’s Finnies Award 2025 for “Excellence in Consumer Lending” and recognised in AFR’s Top 5 Fast Starters, JustFund is a mission-led social lender, providing flexible funding to help people access quality legal representation.
We’re a passionate team of lawyers, technologists, and finance specialists on a mission to ease the financial burden of legal fees to empower people to achieve better outcomes and bridge the gap in access to justice through funding. We’ve seen first-hand how financial imbalance between parties during family law cases can force individuals to settle early or self-represent - often resulting in outcomes far below what they’re legally entitled to.
Since launching in 2022, JustFund has unlocked over $2.5 billion in entitlements, supported thousands of Australians and New Zealanders, and partnered with more than 1,400 leading law firms. In the past year, we’ve more than tripled in size and are now a team of 90+ across Australia and New Zealand and we’re continuing to grow our impact.
If you're passionate about purpose, driven by impact, and excited to solve real-world problems through innovation, we’d love to hear from you.
About the Role
Joining a supportive and collaborative team, the In-House Family Lawyer (Client Engagement Manager) will be responsible for managing the client and law firm application experience and assessing applications to determine whether they are eligible for funding. This role is critical to JustFund’s growth.
For an organisation that puts clients and law firm partners at the centre of all we do, the role of Client Engagement Manager is critical.
Your responsibilities will include:
Utilising your family law skills to assess and determine applications from clients and law firms,
to ensure they have the resources necessary to achieve a fair and equitable settlement;
Proactively identifying risks in relation to applications for funding;
Developing and maintaining deep relationships with law firm partners to ensure their experience is positive, and that we are as responsive and supportive as possible;
Embracing our culture and living our service values to deliver an outstanding experience for each and every client and law firm partner;
Serving as an amazing, empathetic and ongoing point of contact for our clients;
Analysing the outcome of funded cases to improve and refine JustFund’s credit assessment processes;
Being willing to help out with the highest impact projects each week because we’re a fast growing fintech and that’s what it’s all about.
About You
As a fast growing fintech, the playbook hasn’t been fully written yet. Whilst this might be daunting to some, you realise that the impact you can have, and the scope for personal and professional development is incredible.
You have a bias towards action, being super responsive and you gain satisfaction from pleasing others. You aren’t phased by ambiguity or working solo or in small teams to get the job done. You like the thrill of creating and having an immediate impact on a business.
Your personal attributes:
Family Law Experience. You have at least 3 years of experience in a quick-paced family law practice.
Results-driven. You like a sense of getting things done.
Client-centric.
Making others happy and surpassing expectations is your thing.
Proactive. You come up with ideas and are happy to jump in.
Organised. You like to make lists.
Teamwork. Collaboration and achieving success with others gives you satisfaction.
Flexible. You understand, and are excited by, the need to be adaptable in a fast moving, young business.
Willing to do whatever is needed to support the business - nothing is beneath or above you.
We’re a purpose-driven Fintech genuinely and impactfully improving the lives of Australians, New Zealanders and the law firms that support them.
Opportunity to get into a values-based business early and grow with it.
Deliver meaningful impact to our clients and partners.
No billable hours.
A competitive salary and share options package.
Five weeks of leave per year.
Great office with end of trip facilities.
Working with JustFund offers a unique opportunity to be a family lawyer outside of private practice or the government sector. We affectionately refer to the family lawyers in our team as in-house counsel. You will be the same. There are no billable budgets or hours to meet - we simply ask that you work with the passion and drive you would apply to private practice, as we are serving the same group of people in need.
Office-First Culture
While we understand that location is important, our company culture is even more important. We have a strong preference for the successful candidate to be present in our Sydney CBD office. We want the right candidate to be a part of the collaborating, brainstorming, serendipity and laughs that occur each and every day. Preference will be given to individuals who can add most positively to, and are aligned with, our culture. A willingness to be present for as many days as possible each week is a distinct advantage.
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📌 Family Lawyer (Client Engagement Manager) (Sydney)
🏢 JustFund
📍 Sydney