At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place. We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you. The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers. We’re proud of the important work we do across Victoria.

Want to be part of it?

- Lead a team that helps people access counselling and therapeutic services.
- Guide staff through sensitive work that supports people affected by harm.
- Help improve services across significant redress schemes.
- You value meaningful work, supportive leadership and strong public service.

Fixed term, full time role earning $128,635 - $140,849 per year, plus super.

About us

Victims, Redress and System Reform (VRSR) is part of the Community Safety, Victims and Racing division of the Department of Justice and Community Safety. VRSR is responsible for the delivery and reform of services to victims of crime and the administration of redress schemes.

What you will do

As team leader,



you will guide a team supporting people through redress schemes. You will help staff provide secure, consistent and respectful support to participants. You will:

- provide clear guidance and support to staff who help scheme participants
- lead accurate records and reports about service delivery
- check that staff follow laws, policies and approved processes
- identify issues and develop practical ways to improve services
- build positive working relationships and support priorities across the department

About you

A tertiary qualification in social services, business or public administration is highly desirable. You should also have:

- team leadership experience in a complex service system, including staff support and mentoring
- victim-centred service experience, with knowledge of sexual abuse or mental health
- public service experience in a highly regulated work setting
- resilience and empathy when supporting staff through challenging or distressing work

To learn even more about this role, please read the position description.

If you have any further questions, feel free to email Karen Holmes at (emailprotected) .

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

IMPORTANT INFORMATION: Child safety statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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📌 Team Leader (Melbourne)
🏢 Department Of Justice And Community Safety
📍 Melbourne