03 Oct
|
Relay
|
Australia
Relay is seeking a Customer Support Specialist to triage tickets, investigate issues, and improve systems for customers and the team. You will own front-line support within APAC time zones (UTC-1 to UTC+4) and may need weekend coverage on a Saturday-Wednesday schedule.
The role emphasizes understanding on-chain flows and backend logs for effective resolutions. You will collaborate with engineering to escalate issues with proper context, and you will help translate support work into durable
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📌 APAC Remote Customer Support Specialist — On-Chain (Australia)
🏢 Relay
📍 Australia