Positive Behaviour Support | Melbourne / South East Melbourne
Full-time | Part-time considered
$115,000–$125,000 + super + performance bonus opportunity

A senior PBS role with autonomy, complex work and genuine influence.

Complex Connect is expanding its Positive Behaviour Support service and is seeking an experienced Behaviour Support Practitioner with current NDIS practitioner suitability and demonstrated capability consistent with Proficient level or above.

This is a senior practitioner role for someone who values high-quality clinical work, professional autonomy and the opportunity to contribute to how a PBS service is developed and delivered.

Complex Connect is an established NDIS provider with existing sector relationships, referral pathways and experience working with participants whose circumstances may involve multiple services and systems.

Our approach to Positive Behaviour Support is grounded in person‑centred, evidence‑informed and rights‑based practice. We are building the service deliberately, with a strong focus on quality, implementation and meaningful participant outcomes.

The successful practitioner will manage their own caseload while contributing to the establishment, quality and sustainable growth of the PBS service.

About Complex Connect

Complex Connect works with NDIS participants whose circumstances are often at the more complex end of the disability sector.

Our existing work regularly involves participants where disability intersects with mental health, justice, secure and forensic mental health services, housing instability, hospital and service transitions,



complex support environments and multiple service systems.

We work alongside participants and the broader teams around them, including mental health services, justice and forensic services, hospitals, support providers and other professionals, to understand what is occurring across the whole situation rather than viewing individual issues in isolation.

We are developing our PBS service to bring specialist behaviour support into the complex environments in which we already work — with a robust focus on understanding behaviour in context, meaningful implementation, reducing restrictive practices and improving outcomes for participants.

The role

You’ll be responsible for delivering Positive Behaviour Support to your own participant caseload, including:

functional behaviour assessment

development, implementation and review of Behaviour Support Plans

participant and stakeholder consultation

implementation support and capacity building

data collection, analysis and review

restrictive practice reduction and elimination

multidisciplinary collaboration

high‑quality clinical documentation.

Alongside your participant work, you’ll contribute to the establishment, quality and sustainable growth of our Positive Behaviour Support service.

About you





To be considered, you will need:

Current suitability as an NDIS Behaviour Support Practitioner, with demonstrated capability consistent with Proficient level or above

Relevant tertiary qualifications

Demonstrated judgement in complex or high‑risk situations.

Strong functional assessment and Behaviour Support Plan development skills

Sound knowledge of NDIS Behaviour Support and restrictive practice requirements

The ability to work autonomously within your capability

Strong written and interpersonal communication skills

NDIS Worker Screening Check

Driver’s licence and access to a vehicle.

Experience working with complex presentations and across mental health, housing, justice or other service systems will be highly regarded.

What the role offers

$115,000–$125,000 + super , depending on experience and capability

Professional autonomy appropriate to a senior practitioner role

A participant caseload that includes complex and multidisciplinary work

Existing sector relationships and referral pathways

Appropriate professional and clinical supervision, including external or peer supervision where required

The opportunity to influence clinical systems, practice quality and how the service develops as the team grows

An established NDIS organisation with existing referral pathways, systems and complex participant work

Full‑time employment, with part‑time considered for the right practitioner

Performance bonus opportunities linked to agreed service‑growth objectives

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📌 Senior Behaviour Support Practitioner (City of Frankston)
🏢 Complex Connect
📍 City of Frankston