Your day to day
- Supervise and train housekeeping staff to ensure high cleanliness and service standards are met across guest rooms, public areas, and back-of-house areas.
- Allocate daily tasks through the hotel PMS system and ensure effective completion.
- Inspect guest rooms regularly to ensure quality, cleanliness, and maintenance, following hotel standards.
- Monitor stock levels, equipment, and guest supplies to maintain consistency and efficiency.
- Ensure housekeeping personnel are familiar with hotel facilities and provide guest assistance when necessary.
- Coordinate with other departments (e.g., Front Office, Engineering, Laundry) to communicate room status and report maintenance issues.
- Conduct regular safety and health training for staff, ensuring they understand hazards, safe procedures, and emergency protocols.
- Oversee lost and found items, key control, and security procedures.
- Manage outside contractors to ensure compliance with service contracts.
- Work closely with the Executive Housekeeper on cleaning programs and staffing needs.
- Ensure adherence to all hotel and brand standards, including guest service, housekeeping policies, and safety guidelines.
- Serve as the Executive Housekeeper in their absence and provide ongoing feedback and progress
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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📌 Housekeeping Supervisor (Part time) | Holiday Inn & Suites Geelong
🏢 Ihg
📍 Geelong