Trauma-Informed Victims Support Specialist (Multichannel) (Brisbane City)

Trauma-Informed Victims Support Specialist (Multichannel) (Brisbane City)

03 Oct
|
Department of Customer Services, Open Data and Small and Family Business
|
Brisbane City

03 Oct

Department of Customer Services, Open Data and Small and Family Business

Brisbane City

Department of Customer Services, Open Data and Small and Family Business in Brisbane, QLD, is seeking a Qualified Support Officer for the Victims Advocate Service. You will provide victim-centred information, advice and support via phone, chat and email/SMS, applying trauma-informed practices.

You will identify needs, offer practical options and referrals, record interactions in the CRM, and contribute to service improvements while supporting internal stakeholders and ensuring privacy and

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📌 Trauma-Informed Victims Support Specialist (Multichannel) (Brisbane City)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane City

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