Job Description
n
Roche Group Hospitality and Leisure Division is looking for a driven team member to join our dedicated and enthusiastic team on a full time basis. This position is in our front office team at the Pokolbin group of operational sites, with a base of Mercure Hunter Valley Gardens, looking after both Mercure Hunter Valley Gardens and Harrigan's Hunter Valley.
n
This role will involve meeting and greeting guests, use of the property management system, booking & dealing with a multi-property workplace, assisting guests during their stay & much more.
Some of the key task you will be responsible for performing are: n
n
Checking in and out of guests
n
Guest services and requests
n
Administration and data entry
n
Reservations requests and processing
n
Conduct site inspections at times
n




Financial and audit processes
n
To successfully fill this role, it would be favourable to have: n
n
Flexibility to respond to a range of different work situations
n
Commitment to delivering high levels of customer service
n
Previous experience in a
hotel/accommodation
front office position is advantageous
n
Immaculate personal presentation.
n
Valuable communication skills and a positive attitude
n
Confidence & ability to work autonomously and at times unsupervised.
n
RSA
n
n
Only successful candidates will be contacted.
n
J-*-Ljbffr

📌 Guest Service Attendant New South Wales
🏢 MERCURE
📍 New South Wales