XPT Software Australia Pty Ltd | Contract

Oracle Consultant With HCM

Melbourne, Australia | Posted on 09/30/2026

- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company

- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

- We have 120+technocrats in Australia working at our clientlocations.

- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.

- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

RoleOverview

We areseeking an experienced HCM AMS Consultant to provide functional applicationsupport, maintenance, and continuous improvement services for Oracle HCM Cloudapplications. The consultant will be responsible for incident resolution,service request management, system configuration, quarterly release support,stakeholder engagement, and ensuring adherence to agreed service levels. Thespecific HCM modules in scope will be defined separately.

Modules : Core HR, absence, recruitment,learning, Talent and succession, performance and goals, Compensation, AI Studio

KeyResponsibilities

- Provide L2/L3functional support for Oracle HCM Cloud applications.

- Analyze,troubleshoot, and resolve incidents, defects,



and service requests withinSLA timelines.

- Perform impactassessment, configuration changes, testing, and deployment of approvedenhancements.

- SupportOracle quarterly release analysis, regression testing, and productiondeployment activities.

- Conduct rootcause analysis for recurring issues and recommend permanent solutions.

- Collaboratewith business users, HR stakeholders, and technical teams to ensureseamless service delivery.

- Prepareoperational reports, service metrics, and governance updates.

- Identifyopportunities for automation, process improvements of serviceoptimization.

- Participatein knowledge management activities and maintain support documentation ..

RequiredSkills

- Solid experience in Oracle HCM Cloud Application Support and Maintenance.

- Goodunderstanding of Incident, Problem, Change, and Service Request Managementprocesses.

- Experienceworking in AMS/Managed Services environments with SLA-driven support.

- Strongtroubleshooting, analytical, and stakeholder management skills.

- Experience intesting, release management, and quarterly patch validation.

- Excellentcommunication and documentation skills.

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