We are seeking an experienced, highly motivated, and reliable receptionist to join our team. The role will primarily be 12:30pm to 5:00pm, Monday to Friday, however, we are flexible on the number of hours offered and are open to either a part-time or full-time basis for the right candidate. The successful applicant must be available to work until 5:00pm Monday to Friday, with additional hours required during our busy tax season.
About us
We are a family owned and operated accounting firm offering a comprehensive range of accounting and business services. Our firm is built on strong, long-term client relationships, and we pride ourselves on offering a caring and supportive workplace for our team.
About the role
As the first point of contact for our clients, you'll play an important role in representing our firm and keeping our office running smoothly.
Responsibilities
- Welcoming clients and providing a positive first impression, in person, over the phone and via email
- Schedule and record client appointments, maintaining staff calendars and meeting schedules
- Collect and record all forms of payments including EFTPOS, cash
- Managing incoming and outgoing mail and correspondence
- Use of accounting software to maintain and update client records including all communications with clients
- Preparation of client files ahead of appointments
- Completing general administration tasks as required
What we provide
- A friendly and supportive work environment where effort and initiative are valued
- Opportunities to learn and grow within a respected local firm
- Stability and work-life balance through regular, weekday hours with no weekend requirements
About you
- Previous experience in a receptionist or administration role (essential)
- Genuine interest in the accounting or professional services industry
- Excellent customer service and relationship-building skills
- High attention to detail and accuracy
- Proficient computer skills and a sound knowledge of Microsoft Office applications
- Excellent organisational and time management abilitiesProactive attitude with a willingness to learn, show initiative, and support the team
- Friendly, welcoming manner, and skilled presentation