Employment Hero is seeking a Zendesk Administrator to join the Enterprise Platforms team and help run the global Zendesk setting. You will own day-to-day configuration, maintenance, and improvements, collaborating with a peer admin to scale CX operations.
The role focuses on platform health, automation, and integrations while driving efficiency and reducing manual processes across regional and global teams. Remote-first work is supported.
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📌 Remote Zendesk Administrator — AI-Driven CX & Automations (City of Gold Coast)
🏢 Children's Ground
📍 City of Gold Coast
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