E1 is seeking a Customer Support Lead in Melbourne to guide our CX team, staying close to customers while leveraging insights to reduce churn and drive retention. You’ll blend hands-on support with strategic leadership, partnering with product, marketing and RevOps to improve the customer journey.
You’ll champion our values, lead a commercially minded team, and help scale a customer experience that remains personal and effective as we grow.
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📌 Customer Experience Lead - Player Coach for Retention (Melbourne)
🏢 E1
📍 Melbourne
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