Remote Zendesk Administrator — AI-Driven CX & Automations (Newcastle City Council)

Remote Zendesk Administrator — AI-Driven CX & Automations (Newcastle City Council)

03 Oct
|
Children's Ground
|
Newcastle City Council

03 Oct

Children's Ground

Newcastle City Council

Employment Hero is seeking a Zendesk Administrator to join the Enterprise Platforms team and help run the global Zendesk workplace. You will own day-to-day configuration, maintenance, and improvements, collaborating with a peer admin to scale CX operations.

The role focuses on platform health, automation, and integrations while driving efficiency and reducing manual processes across regional and global teams. Remote-first work is supported.

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📌 Remote Zendesk Administrator — AI-Driven CX & Automations (Newcastle City Council)
🏢 Children's Ground
📍 Newcastle City Council

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