Featherless.ai is seeking a customer-focused support specialist to own live chat, Discord, and email support for creators and developers using our open-model platform.
You'll synthesize user feedback, escalate to engineering, and help shape faster, friendlier responses. The role emphasizes writing quality, cross-timezone independence, and using AI tools to scale support while maintaining care.
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📌 AI Community & Support Lead (Australia)
🏢 featherlessai
📍 Australia
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