03 Oct
|
Department of Education & Training, Victoria
|
Perth
03 Oct
Department of Education & Training, Victoria
Perth
We're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.
In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process. You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.
Must be authorized to work in the US, UK, Australia, LATAM, or Spain
What You'll Do:
- Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel
- Coordinate reservations for flights, hotels, transportation, and travel experiences
- Review booking confirmations and travel documents to ensure accuracy and completeness
- Communicate with clients to gather travel preferences and provide itinerary updates
- Research destinations, accommodations, and travel options based on client needs
- Monitor reservation changes, travel schedules, and outstanding booking items
- Maintain organized digital records and client documentation
- Deliver exceptional customer service before, during, and after travel
What We're Looking For:
- Strong communication and customer service skills
- Excellent organizational and time management skills
- Strong written and verbal communication abilities
- Ability to multitask and prioritize in a remote work setting
- Comfortable learning current technology and online booking platforms
- Detail oriented, dependable, and proactive
- Passion for creating exceptional travel experiences
- Strong communication and organizational skills
- Ability to work independently while managing multiple priorities
What You'll Get:
- Fully remote work from home
- Flexible scheduling
- Comprehensive onboarding and ongoing training
- Established systems and workflows designed for success
- Supportive team environment with mentorship
- Professional growth and development opportunities
- Access to travel industry resources and exclusive travel benefits
Requirements:
- Must be authorized to work in the US, UK, Australia, LATAM, or Spain
- Must have access to reliable internet
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Position Description
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Key Responsibilities
- Respond to client inquiries via email, phone, and messaging systems
- Process itinerary changes, cancellations, and special travel accommodations
- Provide accurate guidance on travel requirements and agency policies
- Conduct proactive check-ins with clients ahead of travel dates
- Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
- Customer-first mindset with strong communication skills
- Experience in customer support, hospitality, or tourism preferred
- Reliable, organized, and capable of multitasking
- Comfortable navigating online systems and digital booking tools
- Passionate about travel and delivering excellent service
Perks & Advantages
- Work-from-home flexibility
- Flexible hours
- Training and mentorship
- Growth opportunities within a growing travel company
- Access to industry discounts and travel benefits
- Positive and team-oriented culture
As a Remote Travel Career Starter, you will serve as a
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📌 Hospitality Assistant - Cherry Creek (Perth)
🏢 Department of Education & Training, Victoria
📍 Perth