Remote Planning Specialist

Location: 6001 Perth SVT

Job Description

Your Gateway to a Rewarding Career in Travel!

Are you passionate about your clients and delivering outstanding customer service? Scenic Voyages Travel is on the lookout for a Remote Planning Specialist to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.

What We Offer

- Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
- Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
- Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
- Attractive Benefits:
- Employee discounts to fuel your passion.
- Flexible schedule for a better work-life balance.
- Professional development assistance to advance your career.

Your Role

- Deliver professional customer service in-person, via phone, or email.
- Assist clients in planning seamless experiences.
- Prepare and manage client itineraries and needs.
- Maintain meticulous records in line with government regulations and company policies.
- Organize and manage files effectively.

Who We Are Looking For

- A responsible, self-driven individual with a strong work ethic and professional demeanor.
- Someone who thrives both independently and as a team player.
- A detail-oriented, organized qualified with exceptional communication skills.




- Coachability and a keenness to learn and grow within the industry.

Responsibilities

- Prepare, plan and execute travel itineraries including but not limited to: airline, car rental, cruises, resorts & hotels, amusement parks, concert & sporting event tickets, and other tours & activities.
- Process payments on behalf of your clients to secure reservations.
- Maintain relationships with industry specific vendors and suppliers.
- Attend ongoing trainings to maintain and increase knowledge within the industry.
- Provide superior customer service to clients.
- Provide details to clients regarding any required travel documents such as passports or visas.

Skills and Requirements

- Complete required Certification program in a timely manner.
- Complete and maintain agent registrations with vendors and suppliers.
- Laptop, Computer, or Smart Phone with reliable internet access is required.
- Ability to manage your time effectively and stay organized.
- Strong verbal and written communication skills
- Personal travel experience is an advantage, but not a requirement.
- Previous experience in hospitality and/or sales is an advantage, but not a requirement.
- Must be 18 years of age and be authorized to work in the US.
- Credentials, E & O Insurance (Required by law), Licensing, and Certifications.
- Receive discounts and travel perks.
- Participate in FAM Trips available only to licensed agents
- Free ongoing vendor and company trainings.
- Options to Specialize in specific destinations and/or niches within the travel industry.

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