Sunnyfield is seeking a Service Delivery Manager to lead our IT service transformation as we move from an MSP to an in-house model. You will shape the Service Desk, build capability and deliver reliable, customer-focused technology services across the organisation.
You will manage incidents, transitions, and vendor relationships, driving continuous improvement and ensuring solid service outcomes. Hybrid working options and a values-led environment await the right leader.
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📌 IT Service Delivery Lead - Transform & Elevate Service Desk (Sydney)
🏢 Sunnyfield
📍 Sydney
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