Receptionist / Administration Officer (Physiotherapy Clinics)

Peak Physio is one of the region's most trusted providers of physiotherapy services. We’re currently seeking a part-time or full-time receptionist to join our friendly team in New Lambton, with potential additional support across our other clinics.

Hours: ~8:30am-5:00pm

This role is suitable for candidates seeking longer-term employment as part of a stable, happy, positive, and committed team.

About the Role

Your key responsibilities will be:

- Welcoming and building relationships with clients.
- Managing clinician diaries and booking appointments.
- Taking / managing payments (including from private health insurers, Medicare, NDIS, etc.).
- Seeking treatment approvals from third parties and updating systems.
- Communicating with multiple stakeholders - clients, insurers, doctors, etc.
- Scanning, digital filing, and document management.
- Reconciling of financial accounts and chasing overdue invoices.
- Cleaning and tidying of the office.
- Managing and ordering stock/supplies.




- Assisting with various other related tasks.

About You

- Friendly, personable, bubbly, and positive: You create a outstanding first impression and can easily build rapport with clients of all ages and backgrounds.
- Excellent communication: You're comfortable and capable liaising with various stakeholders by phone and email in a friendly and professional manner.
- Sound computer skills: You're confident using gmail, microsoft office, booking management systems, etc. (or willing to learn!)
- Diligent with exceptional time management: You pay attention to details and prioritise tasks well. You can manage comfortably in a fast-paced environment.
- Reliable and trustworthy: You're someone the team can rely on. We value integrity above all else!

Previous experience in physiotherapy or healthcare may be beneficial, but is not essential. Comprehensive training will be provided.

Learn More:

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📌 Receptionist / Administration Officer (Physiotherapy Clinics) (Newcastle City Council)
🏢 Peak Physio
📍 Newcastle City Council