Senior Complaints Resolution Lead in Financial Services (Sydney)

Senior Complaints Resolution Lead in Financial Services (Sydney)

03 Oct
|
CFS
|
Sydney

03 Oct

CFS

Sydney

CFS is seeking a seasoned Complaints Resolution skilled to join our Risk and Compliance team in Sydney. You will manage escalated complaints, ensure timely investigations, and align resolutions with regulatory obligations, including AFCA processes.

The role requires strong stakeholder engagement and a commitment to delivering fair outcomes for members. You will work closely with risk and legal stakeholders, maintain up-to-date product knowledge, and contribute to continuous process

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📌 Senior Complaints Resolution Lead in Financial Services (Sydney)
🏢 CFS
📍 Sydney

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