Optus is an Australian telecommunications company delivering services across mobile, broadband and digital solutions. As a Remediation Specialist, you will investigate and resolve matters arising from improper sales practices, acting as a customer advocate and guiding remediation outcomes.
You will collaborate with regulatory, legal and operational teams to drive fair, compliant resolutions, identify root causes, and implement improvements that prevent recurrence while supporting vulnerable
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📌 Remediation & Customer Advocate Specialist (New South Wales)
🏢 Optus Enterprise
📍 New South Wales
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