Admin Officer / Iso Support - Work from home

The Manufacturing Growth Hub Pty Ltd – Melbourne VIC

Manufacturing Growth Hub Pty Ltd is seeking an experienced Manufacturing Business Growth Consultant to join our growing team.

This is not a typical administration role.

We're looking for someone who has successfully implemented ISO management systems within manufacturing businesses and understands how operational excellence, quality systems, leadership, and accountability can drive business growth.

You will work directly with manufacturing business owners and leadership teams, coaching, guiding, and supporting them to improve their systems, achieve ISO certification, strengthen their operations, and scale their businesses.

If you've been involved in implementing ISO 9001 (or similar standards) within a manufacturing environment and enjoy helping others achieve results, we'd love to hear from you.

About the Role

As part of our consulting team, you will work closely with manufacturing clients across a variety of industries, helping them build stronger businesses through practical systems, operational improvement, and ISO implementation.

You will act as both a consultant and coach, supporting business owners and key team members to improve performance, maintain compliance, and create sustainable growth.

Key Responsibilities

- Lead and support ISO implementation projects within manufacturing businesses.
- Coach business owners, managers, and leadership teams on quality systems, operational effectiveness, and continuous improvement.
- Guide clients through ISO certification and surveillance audit processes.
- Facilitate client workshops,



training sessions, strategic planning meetings, and implementation reviews.
- Develop and improve management system documentation including policies, procedures, work instructions, process maps, and records.
- Identify operational improvement opportunities and assist businesses to implement practical solutions.
- Track and report on client progress against agreed objectives and action plans.
- Support clients to improve accountability, team performance, and business processes.
- Liaise with certification bodies, auditors, subcontractors, and external stakeholders.
- Assist with recruitment and workforce development activities where required to support client growth initiatives.
- Contribute to the ongoing development of Manufacturing Growth Hub's consulting methodologies, systems, and tools.

What We're Looking For

Essential Experience

- Proven experience implementing ISO management systems within a manufacturing setting.
- Strong understanding of ISO 9001 and quality management principles.
- Experience leading or participating in certification audits.
- Background working within manufacturing operations, production, quality, engineering, or continuous improvement.
- Ability to confidently engage with business owners, managers, and frontline teams.




- Experience driving process improvement and operational change initiatives.

Highly Regarded

- Experience consulting, coaching, mentoring, or facilitating workshops.
- Knowledge of ISO 14001, ISO 45001, HACCP, GMP, or other management systems.
- Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence experience.
- Recruitment, workforce planning, or people development experience.
- Experience using ERP, CRM, or business management software.

Personal Attributes

- Strong communicator who can build trusted relationships with clients.
- Commercially minded and focused on delivering measurable outcomes.
- Self-motivated and highly organised.
- Practical, hands-on approach to problem solving.
- Passionate about helping Australian manufacturers grow.

Why Join Manufacturing Growth Hub?

At Manufacturing Growth Hub, we partner with manufacturers to improve performance, achieve certification, strengthen their teams, and build scalable businesses.

Our clients don't engage us simply to gain ISO certification—they engage us to create better businesses.

You’ll have the opportunity to:

- Work directly with manufacturing business owners and leadership teams.
- Make a genuine impact on the growth and success of Australian manufacturers.
- Deliver consulting, coaching, and mentoring services that create real results.
- Be part of a rapidly growing business with significant career development opportunities.
- Help shape innovative systems, tools, and programs that support the manufacturing sector.

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📌 Admin Officer / Iso Support - Work from home (Melbourne)
🏢 The Manufacturing Growth Hub
📍 Melbourne