Senior AI-Driven WFM & Transformation Consultant (Brisbane City)

Senior AI-Driven WFM & Transformation Consultant (Brisbane City)

03 Oct
|
Genesys Cloud Services
|
Brisbane City

03 Oct

Genesys Cloud Services

Brisbane City

Genesys is seeking a Principal Workforce Management Consultant based in Australia (Sydney, Brisbane or Melbourne). You will translate workforce strategy into measurable outcomes, lead executive workshops, and shape roadmaps for WFM/WEM implementations across complex environments.

Travel up to 25% is required as you partner with global customers to drive value. In this role you will collaborate with sales, product, and delivery teams to ensure practical, credible adoption and sustained delivery

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📌 Senior AI-Driven WFM & Transformation Consultant (Brisbane City)
🏢 Genesys Cloud Services
📍 Brisbane City

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