Tax Nuggets Academy is a tax knowledge platform built for Australian SME accountants and tax practitioners. The Customer Experience Manager will own the end-to-end customer journey, from onboarding calls and webinars to advising on AI usage, acting as fractional Head of Learning.
This remote role in Australia focuses on crafting learning pathways, handling product questions, spotting upsell signals, and shaping the customer experience playbook as the team scales.
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📌 Remote Tax Experience Lead & Learning Architect (Sydney)
🏢 Pointer Strategy
📍 Sydney
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