Senior Developer – Customer Experience, Level 3 Escalations (Melbourne)

Senior Developer – Customer Experience, Level 3 Escalations (Melbourne)

03 Oct
|
Nearheal
|
Melbourne

03 Oct

Nearheal

Melbourne

AlayaCare is seeking a Senior Developer – Customer Experience in Melbourne. Hybrid role with 2 days in office and 3 days remote, focusing on solving complex customer and product problems through engineering excellence and Level 3 troubleshooting.

You’ll join Sirens, the Level 3 escalation team, collaborating with Support, Product, and Engineering to deliver sustainable improvements, coaching specialists, building automation, and driving faster, higher‑quality resolutions for customers.

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📌 Senior Developer – Customer Experience, Level 3 Escalations (Melbourne)
🏢 Nearheal
📍 Melbourne

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