Casual Visitor and Interpretation Officer – MHNSW

Closing Date

04/10/ :00 am

Institution

Museums of History NSW

includes salary ($33.46 to $36.98 per hour), employer’s contribution to superannuation and annual leave loading.

Employment status

Casual

Location

Sydney

Contact name

Contact email

Engage with our diverse visitors and share with them stories of our remarkable sites! As a Casual Visitor and Interpretation Officer you will be part of a dynamic and passionate team with the opportunity to gain insightful knowledge of our unique museums, houses and gardens.

What the prospect is:

- Employment with Museums of History NSW
- Guide. Remuneration package includes salary ($33.46 to $36.98 per hour), employer’s contribution to superannuation and annual leave loading.
- Casual role
- The role will work across Sydney.

What we do

Museums of History NSW brings together a portfolio of iconic museums, rich collections and heritage sites, the nation’s oldest archive collection, vital recordkeeping services and expert staff.

We bring history to life by sharing the stories of our places and collections. Through the State Archives Collection, we manage NSW’s official documentary heritage, supporting government transparency and the public’s right to access information.

These two roles do not just sit side by side – they inform and enrich each other. By preserving and making accessible our places, collections and archives, we create opportunities for people to explore the past and better understand their own place in the world. By supporting lifelong learning and inviting people to come together, we promote civic literacy, empathy, wellbeing and belonging.

We believe that history belongs to everyone. This is the promise and the purpose of MHNSW.

Museums of History NSW is a state cultural institution, established under the Museums of History NSW Act 2022.



It is an agency of the NSW Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS).

What you’ll do with us:

This role will provide exceptional customer service, interpretation and information about Museums of History NSW’s sites, activities, and events to enhance visitor experiences and achieve revenue targets from sales.

Note: Applicants must be available to work across the City Museum locations (including Hyde Park Barracks, Museum of Sydney, The Mint, and Justice & Police Museum) during the December–January school holidays.

For more information on the role contact Chris Aronsten,Visitor Services Coordinator on .

Essential requirements of the role:

- Experience in busy customer service roles
- Current Working with Children check.
- Current first aid certificate.
- Ability to work a regular roster including weekend work and willingness to take on irregular additional shifts and overtime as required.
- Ability to manage lifting, carrying, standing, kneeling and moving around heritage sites both internal and external environments.

Also note:

- For additional resources to help prepare your application and understanding of the process please refer to Applying for a job .
- Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks. If you are a person who requires adjustment and would like to request assistance, please contact .
- For technical support with your application please .
- To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
- All successful candidates will be required to undergo a criminal record check with NSW Police.
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

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📌 Casual Visitor and Interpretation Officer – MHNSW (Sydney)
🏢 CAMD
📍 Sydney