03 Oct
|
JobAdder Operations Pty
|
Parramatta
03 Oct
JobAdder Operations Pty
Parramatta
Deliver standout resident experiences, seamless move-ins, events, and trusted support at the heart of a premium build-to-rent community.
29th September, 2026
Our Story:
Essence Communities is Australia and New Zealand’s leading Build-to-Rent (BTR) operator, delivering tailored management solutions backed by a 30-year legacy in property and asset management through our parent company, UniLodge Living Group. We exist to create communities where people truly belong – combining hospitality-led thinking, operational excellence, and human-centred design to deliver exceptional resident experiences and strong performance outcomes for our partners.
WENTWORTH QUARTER
Introducing a waterfront community, located in the vibrant heart of Wentworth Point. This exceptional property offers luxurious amenities and high-quality living spaces, just steps away from the Wentworth Point promenade. The BTR complex consists of an impressive selection of 211 spacious 1, 2, and 3-bedroom apartments and townhouses. Amenity areas include landscaped podium, pool, state-of-the-art gym, co-working spaces, private dining room, resident lounge, BBQ terrace and more.
About the Role
As our Resident Experience Team Member, you will be a warm and welcoming presence that shapes an exceptional experience for residents and visitors alike. By coordinating events, fostering strong resident engagement and best in class services, you will help cultivate a strong sense of community at WentWorth Quarter.
Key responsibilities include:
- Be the first point of contact for residents and visitors, providing qualified, efficient and friendly service at all times.
- Manage front desk operations, handling calls, enquiries, and requests with confidence, accuracy, and a strong customer-service focus.
- Support leasing and property tasks, including check-ins, inspections,
and apartment viewings.
- Represent a leading Build-to-Rent brand, demonstrating a strong understanding of BTR principles and maintaining high service standards that set the community apart.
- Manage the Property Management System (PMS) and front office systems with accuracy, efficiency, and attention to detail.
Skills & Experience Required
We are looking for an entry level real estate professional who thrives in a vibrant, community-led environment. You bring a natural warmth and quiet confidence to every interaction, creating meaningful connections while approaching each day with a proactive, solutions-focused mindset. You will also have
- Excellent written & verbal communication skills
- High attention to detail with a results-focused mindset
- Effective time management and the ability to multi-task in a busy environment
- Completed Cert IV in Real Estate (NSW)
- Unrestricted working rights in Australia & National Police Check.
Enjoy the flexibility of a part-time role, working 20 hours per week while maintaining a great work-life balance.
Why Join Us?
At Essence Communities, our people are at the heart of everything we do. We cultivate an environment where your contribution is recognised, and excellence is celebrated.
We offer:
- Attractive remuneration indicative of your experience and impact.
- A refined and inclusive culture where individuality is respected and meaningful contribution is valued
- A genuine voice at the table, with opportunities to shape our future through engagement forums and Viva Engage
- A connected community, brought to life through curated team events, celebrations and social initiatives
- Exclusive travel privileges, with preferred rates across Essence Hotels & Apartment
- Rewarding referral recognition, with up to $1,000 for introducing exceptional talent to our growing teams.
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📌 Resident Experience Team Member (Parramatta)
🏢 JobAdder Operations Pty
📍 Parramatta